Rodrigues hotels and tours

Cotton Bay Hotel

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Do you want to do more than soak up the sun on our stunning tropical beach? Cotton Bay Hotel is home to the Cotton Dive Centre.

Both amateur and experienced scuba divers alike may encounter the pristine coral reefs of Rodrigues with our diving professionals. Hiking, horseback riding, windsurfing, sea kayaking and snorkelling are also offered to guests seeking a more active holiday.

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Facilities and Services

Facilities:

  • Kids Club
  • Swimming Pool - Children's

Recreation:

  • Cultural Visits/Tours
  • Kayaks
  • Scuba Diving
  • Surfing

Languages Spoken:

  • English
  • French

Policies and Other Information
Late check out policy:

Charges for guaranteed early check-in before 10 a.m.: previous night at contracted rate to be prepaid to the agent within the package deal.
Charges for guaranteed late checkout until 6 p.m.: 50% of contracted rate to be prepaid to the agent within the package deal.
Charges for guaranteed late checkout after 6 p.m.: 100% of contracted rate to be prepaid to the agent within the package deal.

Cancellation Policy:

PAYMENT

-You will be required to make a deposit at the time of confirming the booking. It is usually 30%. However, Maurisun Adventure & Tours will decide the deposit amount and you will be notified of it at the time of booking.
-Sometimes a higher deposit is required, because airlines or service providers request full payment, and certain hotels require higher advance deposits, especially during peak season. For some group tours, an additional interim payment is required.
-Outstanding balances must be paid not less than 6 weeks prior to arrival before your arrangements with us commence.
-Full payment will be required immediately for last-minute bookings.
-Credit card payments are subject to a 3% surcharge.
-If payment is not received by the due date, we will assume your reservation is a cancelled one and will retain the deposit. We will of course endeavour to contact you first.

CANCELLATION CONDITIONS

These are the General conditions for cancellations. Special conditions, if any, will be enclosed with your invoice:
-Cancellation within 30 days: 20%
-Cancellation within 14 days: 60%
-Cancellation within 7 days: 80%
-Cancellation with 72 hours: 100%

N.B. Conditions might change for some accommodation options and periods i.e. peak season (mid December to mid January) 45 days: 100%.

Whenever there is a case of overbooking or whenever the service provider fails to provide rooms, Maurisun reserves the right to accommodate the traveller in a similar type of accommodation and standard, if not better.


CANCELLATION BY AGENT

In the unlikely event of the cancellation of a package trip by the Tour Operator, the agent will:
-Propose an equivalent trip and/or package to the client.
-If the client chooses to refuse that option, then the agent shall refund the total amount already paid by the client as well as a cancellation fee equivalent to the one, which he would have claimed if the client had cancelled his trip.
-The only exception to the above would be cases of force majeure.

TECHNICAL PROVIDER AND FINANCIAL SECURITY

-The agent that you have booked through is considered the Technical Provider.
-Maurisun Adventure & Tours Ltd is a registered Travel/Tour Operator in Mauritius.
-Our license number is: 0191.
- This license is issued by The Tourist Authority of Mauritius and constitutes a guarantee that the operator is to uphold the laws and regulations set by the government to secure your vacation.

-The accredited agent may hold a license in the countries of origin providing a further guarantee for vacation packages.
-Maurisun cannot be held liable for any omissions, misprints or misspelling that might occur in the production of this brochure and price list.

Last updated: June 2008 - Further Booking Information
Payment forms:
Visa, MasterCard, Cash
Check in time: 14:00
Check out time: 12:00
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Your Local Connection

Welcome to Rodrigues!

Rodrigues hotels team

Meet Gilbert and the team from Maurisun Adventure & Tours - we are your local connection in Rodrigues. With a strong passion for tourism and learning about different cultures, we seek to make your travel experience a truly enriching one, whilst leaning new things ourselves. We love the opportunity to show tourists the true beauty of Rodrigues - the environment, culture and the people. We realize that sustainable tourism is a way for the locals to benefit from people visiting our islands, and do everything we can to protect, yet promote, the beauty that makes Rodrigues truly unique!

[more about us]


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